FAQs

1. WHAT IS EasyForm ? HOW DOES IT WORK ?

EasyForm is an Android smart phone software application for field service management. EasyForm is designed using GPS, mobile and web technology. EasyForm is useful application for managing work force in the field. It is also useful tool for tracking field activity. The software needs to be installed right onto the mobile device. EasyForm can be downloaded from our website and can be customize to meet your organization requirement.

2. DO YOU ENSURE MY PRIVACY PROTECTION ?

EasyForm is most secure and safe. Your data is secure. We don't share your data with anyone.

3. HOW TO INSTALL EASYFORM ?

Step-1: Share your checklist, users and workflow requirement with us. We will make app for you in two working days. We will create your company in our portal and give admin user name and password to you. Now you can control your field users with your admin account.

Step-2: Tell your employees to go to our web site home page and Download android application.

Step-3: Define IMEI of your employee handset.

Step-4: start managing and controlling your field staff.

4. HOW CAN I BE SURE THAT EASYFORM WILL WORK ?

We can assure you that our Location tracing software is absolutely reliable. We are so confident about the quality of our product. It is absolutely free for try out. We can arrange demo for you.

5. WHY CAN ONLY INTERNET-ENABLED PHONES BE USED FOR EASYFORM APPLICATION ?

The target phone must be Internet-enabled for EasyForm to send the collected information from the device. The Internet access is also needed for downloading the application into the device.

6.WHAT IF I DO NOT HAVE INTERNET CONNECTIVITY ?

EasyForm works can works in off line. When there is no connectivity to internet EasyForm stores data locally and upload data as and when internet connectivity is made available.

7. IS THERE ANY INDICATION OF WHERE THE INTERNET CONNECTION WAS MADE ON THE PHONE BILL ?

No. The phone bill may contain only the information about the total amount of data transfer or time consumed; not a clue about the connection sources or applications that used the Internet. You can work off line and upload data when you are in free wifi connectivity.

8. DOES THIS APPLICATION SUPPORT MY PHONE SERVICE PROVIDER ?

EasyForm is used on all supported phones regardless of network, service provider, or location. You will have full access to EasyForm data even if the phone is in the back of beyond. The only EasyForm requirements are that the phone is powered by a supported operating system and has Internet access, which means that an overwhelming majority of mobile devices available on the market are compatible with EasyForm.

9. WHERE CAN I SEE CAPTURED GPS LOCATION INFORMATION ?

All type of data can be accessed by login with your account.

10. WHAT IF I NEED TECHNICAL SUPPORT ?

We provide online 24/7 technical support to all our customers. Need to contact our Support Team via email. You can reach them at services@skyproductivity.com. we will quickly reply giving you detailed instructions to fix your problem.